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Delivery Terms
How to pay for the order
Cash Payment in cash to the courier or at the branch upon receipt of the order. Bank card online Payment when placing an order on the website or in the application. Visa and MasterCard are supported. Bank card upon receipt Payment by bank card to the courier or at the branch upon receipt of the order. Visa and MasterCard are supported.
How to receive an order
Delivery Order in any convenient way and receive the goods at the specified address. Delivery time: from 90 minutes after placing and paying for the order online. Pickup from the establishment Receive your order at a convenient time for you. The order must be placed at least 30 minutes before the desired pick-up time. Schedule an order You can order not for today, but for a future date and time slot. Orders can be scheduled no more than 3 weeks in advance.
Return of goods
Product complaint If the product is of poor quality, take a photo or video and send it to the hotline. Refund Refunds are made to the client's bank card within 3 business days. Not subject to return Goods of proper quality are not subject to return or exchange.
Important
Prices for goods Prices are determined by the seller and are indicated on the website in hryvnias. They may change, but payment for an already placed order does not change. Delivery The cost of the goods includes delivery within the city; delivery outside the city is discussed separately. Order verification Upon receipt of the order, check the quantity and quality of the goods in the presence of the courier. Claims after receipt are not accepted if no delivery problems were recorded. Data accuracy When placing an order through the website or operator, provide accurate data: phone, address, payment method. Personal data and consent Placing an order implies consent to the terms of service and processing of personal data.